Privacy policy

Privacy Policy


What information do we collect?


We collect information from you when you sign up on our site, subscribe to our newsletter, respond to a survey or fill out a form. During account sign up on our site, as appropriate, you may be asked to enter your: full name, e-mail address,physical address and phone number. We do not store any billing information on our servers as we utilize the Pay Pal payment gateway’s PCI DSS compliant system to manage and store all billing information needed for our services. Pay Pal is the worlds most trusted payment gateway with millions of transactions processed every day on their secure servers.

What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To administer a contest, promotion, survey or other site feature
To send periodic emails
(the email address you provide for your account may be used to send you information and updates pertaining to your account.)

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email that requires a subscription.

How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you setup your account or access your personal information. We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted as it is sent to our payment gateway’s secure system only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.Pay Pal is the worlds most trusted payment gateway with millions of transactions processed every day on their secure servers. We utilize Pal Pal’s gateway and payment system to process all transactions.

We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using our services, your information will travel through third party systems, like payment gateways, which are not under our control. We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users on our systems. You should never transmit personal login or identifying information to other users.

During every payment transaction, system user’s private information (credit cards, address, phone numbers, etc.) will not be kept on our servers as Pay Pal our payment gateway manages that sensitive information. We only guarantee that the information will be transferred to the payment gateway via Secure Socket Layer.

Smartbet may obtain IP addresses from users. This information is used to monitor and prevent fraud, anonymously estimate demographic information, and diagnose problems.

Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Cookies & Tracking Technology


The site uses cookies and tracking technology with Google Analytics. Cookies and Google Analytics are useful for gathering information such as operating system, tracking the number of visitors to the site, browser type, and understanding how visitors use the site. Cookies also help customize the site for visitors. Personal information cannot be collected via cookies.

Third party links


Occasionally, at our discretion, we may include or offer third party advertising,products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms of Service


Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website and software services.

Your Consent


By using our Software and Services, you consent to this privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy, you may Contact Support and we’ll promptly address your concerns.
support@smartbet.co.nz